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How fb777login Handles Your Personal Information

When you open an account with us, you share personal and payment details — and this policy explains exactly what we collect, how we use it, and what control you hold over it.

Account data protectionbKash, Nagad, Rocket wallet securityYour right to access and deleteCookie and session controls
fb777login How fb777login Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security is handled at every layer of your account — from the moment you link a bKash or Nagad wallet to the point a withdrawal clears. We apply encryption to sensitive fields, and account access is protected by OTP verification tied to your registered mobile number. We keep data only as long as it is needed for your account or as required by applicable regulations.

Encryption on wallet data Your bKash, Nagad and Rocket details are stored encrypted. They are never displayed in full after initial entry and are not passed to unrelated third parties.
OTP account security Every login triggers an OTP to your registered mobile number. This means account access requires physical possession of your phone, not just a password.
Cookie and session control We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can clear cookies via your browser at any time without losing your account.
Data retention and deletion We retain transaction and identity records for the period required by our operational and legal obligations. Once that period ends, records are deleted or anonymised on request.
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to review, update, or remove personal data we hold, reach our support team directly. We handle privacy requests separately from general account queries — flag it as a data request so it reaches the right team. Response times depend on the complexity of your request, but we aim to acknowledge every submission promptly.

Live Chat Open the chat widget from any page in your account. Mention it is a privacy or data request so our team routes it correctly.
Email Support Send your data request to our support email listed in the account help section. Include your registered mobile number for verification.
Account Settings Some data preferences — such as marketing contact opt-outs — can be adjusted directly inside your account settings without contacting support.

Frequently Asked Questions About This Policy

Here are the questions we hear most often about how we handle your data. If your question is not covered below, reach us via live chat or email and flag it as a data enquiry.

We collect your name, mobile number, and the wallet type you link — bKash, Nagad or Rocket. We also log your device type and IP address for security purposes during account sessions.

Your wallet number is shared only with the payment processor — bKash, Nagad or Rocket — to complete a transaction you initiate. It is not passed to advertisers or unrelated third parties.

Yes. Submit a data access request through live chat or our support email. Include your registered mobile number so we can verify your identity before releasing any records.

Contact support and flag it as a deletion request. We will remove or anonymise your data once any legally required retention period has passed and your account is closed.

We use session and functional cookies. You can clear or block them through your browser settings. Note that blocking all cookies may affect how the lobby and account pages load on your device.

Yes. If we hold any data about you, this policy governs it regardless of your current access status. Eligibility to use the platform depends on local law and eligible regions in Bangladesh.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.